Souq Mate — Your Website Chat Helper

Souq Mate puts a small chat button on your website.
When visitors click it, they can ask questions and get instant answers any time, day or night.
If the question needs a human, Souq Mate passes the chat to your team.

What it does

• Answers common questions (price, delivery, returns, timing).

• Shows product info and images.

• Guides customers through your process.

• Works 24/7 so no customer is left waiting.

How it works

• We add a tiny chat widget to your site (we handle everything).

• No technical skills or extra software needed from you.

• You can update answers and product details in simple, plain language through the DAIS Portal.

Why it helps

• Faster replies → happier customers.

• More sales opportunities.

• Guides your customers through all processes.